AGB
TERMS OF SERVICE
Last Updated: June 2026
Welcome to Douro Leather. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. About Us
Douro Leather is a Portugal-based leather goods brand dedicated to offering high-quality handcrafted leather products.
Business Address:
Douro Leather
Avenida Mouzinho de Albuquerque 155
4490-409 Póvoa de Varzim
Porto, Portugal
Email: support@douroleather.eu
2. Eligibility
By using our website, you confirm that:
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You are at least 18 years old or have permission from a parent or legal guardian.
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The information you provide is accurate and complete.
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You will use our website only for lawful purposes.
3. Products and Product Information
We strive to ensure that all product descriptions, images, and pricing are accurate.
However:
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Colors may vary slightly depending on your device or screen settings.
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Natural leather is a unique material and may display slight variations in texture, grain, or color.
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Product specifications may be updated without prior notice.
We reserve the right to discontinue any product at any time.
4. Orders
By placing an order, you make an offer to purchase products from Douro Leather.
We reserve the right to:
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Accept or decline any order.
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Limit quantities purchased.
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Cancel orders due to pricing errors, stock availability, suspected fraud, or other legitimate business reasons.
If we cancel an order after payment has been received, a full refund will be issued.
5. Pricing and Payment
All prices displayed on our website are listed in EUR (€).
Where required by Portuguese and European Union law, prices include applicable VAT.
Additional shipping charges, customs duties, import taxes, or local fees may apply depending on your location and are the responsibility of the customer unless otherwise stated.
Payments are processed securely through approved payment providers.
6. Shipping and Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.
Douro Leather is not responsible for delays caused by:
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Shipping carriers
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Customs inspections
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Weather conditions
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Force majeure events
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Other circumstances beyond our reasonable control
Ownership and risk of loss pass to the customer upon delivery of the order to the shipping carrier.
7. Returns and Refunds
All returns, exchanges, and refunds are governed by our Return & Refund Policy.
By placing an order, you agree to the terms outlined in our Return & Refund Policy.
8. Intellectual Property
All content available on this website, including but not limited to:
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Logos
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Product designs
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Images
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Text
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Graphics
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Product descriptions
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Website design and layout
is the property of Douro Leather and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, or use any content without our prior written permission.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services.
Douro Leather is not responsible for:
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The content of third-party websites
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Their privacy practices
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Their terms and conditions
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Any transactions conducted through those websites
Use of third-party websites is at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Douro Leather shall not be liable for any indirect, incidental, consequential, or special damages arising from:
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The use of our website
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The inability to use our website
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Product misuse
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Service interruptions
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Technical issues beyond our control
Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.
11. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of personal information as described in our Privacy Policy.
12. Prohibited Use
You may not use our website:
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For unlawful purposes.
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To violate any applicable laws or regulations.
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To distribute malware, viruses, or malicious software.
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To interfere with website security or functionality.
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To infringe upon the rights of Douro Leather or any third party.
We reserve the right to suspend or terminate access for users who violate these Terms.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective upon publication on this page. Continued use of our website following any updates constitutes acceptance of the revised Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Portugal.
Any dispute arising from these Terms or your use of our services shall be subject to the jurisdiction of the competent courts of Portugal.
15. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Douro Leather
Avenida Mouzinho de Albuquerque 155
4490-409 Póvoa de Varzim
Porto, Portugal
Email: support@douroleather.eu